VIP Manager | G1 Media
- We are currently looking for a strong VIP Manager to join our partner company, G1 Media, which is building an ecosystem of its own iGaming products.
- You should definitely consider joining G1 Media, as the project is backed by a team of professionals with 10+ years of industry experience — people who came together with one clear goal: to create the best solutions on the market.
Remote Full-Time | VIP Manager
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job description
In the VIP Manager position, you will be responsible for:
- Manage a portfolio of VIP players and ensure compliance with internal service standards.
- Achieve KPIs related to retention, engagement, LTV, and VIP player monetization.
- Monitor player activity, identify behavioral changes, and proactively respond to potential risks.
- Develop and implement personalized offers, including bonuses, cashback, and exclusive events.
- Analyze players’ financial activity, including deposits, gaming behavior, and turnover.
- Maintain structured communication via messengers, email, and chat.
- Collaborate with Marketing, Product, and Analytics teams to optimize VIP processes.
Must-have experience for this role:
- Strong understanding of player behavior, motivations, and risk indicators.
- Experience with CRM systems, reporting tools, and data analysis.
- Ability to work with high-roller clients while maintaining a professional approach.
- Experience in developing personalized offers, loyalty mechanics, and retention strategies.
- Strong communication skills and discipline in maintaining consistent and structured communication with VIP clients.
Do you want to know some details about this position?
Lesia will help!more details
Selection process:
- Stage 1: Pre-screen.
- Stage 2: Test task.
- Stage 3: Technical interview.
- Stage 4: Reference check.
- Stage 5: Job Offer!
Why people choose us:
- competitive compensation is our principle — strong specialists deserve fair pay;
- a transparent bonus program tied to financial KPIs: when the company earns more, you earn more;
- real growth with us — those who join now get priority for leadership roles as the company scales;
- freedom without micromanagement — you own your area and decide how to achieve results;
- product impact — everyone contributes to discussions, shares ideas, and influences the entire ecosystem;
- comfort & balance — fully remote, 28 days of paid vacation, paid sick leave, and medical insurance.
Why people choose us:
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