JIRA Administrator
At the heart of our operations is Jira — the nervous system through which our ideas, deliverables, and service flow. We’re not just looking for an admin. We’re looking for a system optimizer, and a partner in problem-solving. This role gives you a unique opportunity to shape how dozens of teams collaborate, track progress, and deliver value. Whether you’re redesigning a broken process, automating a redundant task, or visualizing team performance — your work will be visible and valuable. You’ll work directly with product owners, business stakeholders, and developers to turn complex ideas into smooth, traceable workflows. And yes — you’ll have the freedom to propose, test, and implement better ways of working.
Remote Full-time
job description
WHAT YOU’LL DO:
- Develop and maintain workflows, automations, scripts, and custom fields.
- Manage user access, permissions, roles, and group policies.
- Ensure system performance, security, and scalability.
- Collaborate with cross-functional teams to understand business needs and implement solutions.
- Create and maintain documentation for configurations and processes.
- Support users, troubleshoot issues, and provide training where necessary.
- Evaluate and implement Atlassian Marketplace plugins and integrations.
- Drive continuous improvement of Jira usage and best practices across the organization.
WHAT WE EXPECT FROM YOU:
- 2+ years of experience with Jira administration.
- Strong expertise in configuring Jira workflows, schemes, custom fields, and screens.
- Deep understanding of Jira Query Language (JQL).
- Proficient in ScriptRunner (Groovy scripting) for advanced automation.
- Experience with managing user permissions, project roles, and global settings.
- Ability to integrate Jira with third-party systems via REST APIs.
- Basic understanding of database structure and SQL.
- Experience with migrations, upgrades, and performance tuning.
- Knowledge of ITIL or Agile frameworks is a plus.
- English level: Intermediate or higher.
- Strong problem-solving and analytical thinking skills.
- High attention to detail and a structured approach to work.
- Proactive attitude and willingness to suggest improvements.
- Excellent communication and collaboration skills.
- Ability to manage priorities and work independently.
- Open to learning new tools and technologies.
- Responsible and results-oriented.
- Ability to work autonomously.
- Customer-focused mindset with a track record of delivering value and satisfaction across diverse client profiles.
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YOUR JOURNEY WITH US
- Step 1: Pre-screen with recruiter.
- Step 2: Interview with hiring manager.
- Step 3: Final interview.
- Step 4: Referrals.
- Step 5: Job offer!
WHAT WE OFFER:
- 28 business days of paid off.
- Flexible hours and the possibility to work remotely.
- Medical insurance and mental health care.
- Compensation for courses, trainings.
- English classes and speaking clubs.
- Internal library, educational events.
- Outstanding corporate parties, teambuildings.
WHAT WE OFFER:
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