Head of Payments | Fit4Me
We are currently looking for a Head of Payments to join our partner company, Fit4Me, which creates personalized health and fitness products for users worldwide.
Remote Full-Time | Finance
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job description
Your area of impact:
- Payment Strategy & Revenue Growth:
- Define the payment strategy as part of the overall growth approach, driving impact on revenue, LTV, and product scalability.
- Own key payment metrics (payment success rate, renewal rate, recovery rate) and continuously improve them through data-driven solutions.
- Build and optimize billing logic (retry, dunning, renewal flows) to maximize conversion and user retention.
- Prioritize initiatives by balancing conversion, cost, and risk based on business needs and growth stage.
- Optimize the payment experience in close collaboration with the Product team.
- Payment Infrastructure & Scaling:
- Build and scale the payment infrastructure: multi-PSP setup, routing, orchestration.
- Select and launch new payment providers, payment methods, and markets (Tier 1/Tier 2).
- Ensure stable payment processing while scaling traffic and revenue.
- Cost & Efficiency Management:
- Optimize payment processing costs (PSP fees, routing, balancing conversion vs cost).
- Lead negotiations with payment providers and improve partnership terms.
- Own payment margin as part of the product’s unit economics.
- Risk & Stability Control:
- Monitor chargeback rate, fraud, and other risk metrics as key constraints for growth.
- Build approaches that enable scaling without exceeding risk benchmarks.
- Team Leadership & Execution:
- Lead Payment Operations and develop the team.
- Set priorities and ensure the right balance between strategic initiatives and operational execution.
- Work directly with the CEO, Product, and Marketing teams to drive growth initiatives.
You’re our perfect match if:
- You have 4–6+ years of experience in payments, billing, or subscription-based products, with direct impact on payment conversion, retention, or revenue.
- You have experience working with high-volume payments ($3–5M+ monthly) and understand how scale impacts performance metrics.
- You have experience building end-to-end payment flows: from payment methods (cards, PayPal, Apple Pay, Google Pay) that impact conversion, to subscription billing (recurring payments, retry / dunning logic, renewal flows, and declined payment handling).
- You have a strong understanding of unit economics (LTV, CAC, margins) and the role of payments within it, combined with the ability to analyze metrics, form hypotheses, and make decisions that impact revenue and scalability.
- You have experience working with Tier 1 / Tier 2 markets and localizing payment methods.
- You have experience building and optimizing payment infrastructure: PSPs (Stripe, Adyen, Braintree), routing, integrations, and launching new payment methods.
- You have experience leading a payment function or team, building processes, and setting priorities.
- You have Upper-Intermediate (B2+) English for working with providers, negotiations, and optimizing partnership terms.
Do you want to know some details about this position?
Lesia will help!more details
Our hiring flow:
- Step 1: Recruiter Interview.
- Step 2: Technical Interview.
- Step 3: Interview with CEO.
- Step 4: Reference Check.
- Step 5: Job Offer!
WHAT WE OFFER:
- Fast Learning as part of our DNA — regular workshops (from hard skills to practical life hacks), knowledge sharing with team leads and external experts, and a learning budget for courses and conferences.
- Remote with trust — we work 10:00–18:00 (Kyiv time), and after that you manage your own schedule. We focus on results, not hours in Slack.
- Career boost — fast and transparent growth in role and responsibility.
- Wellbeing — 2 additional days off per month for recovery, weekly meditation sessions, 14 days of vacation, and paid sick leave.
WHAT WE OFFER:
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