Head of Commercial (Merchant Sales & Portfolio Growth) | FlintN
- We are currently looking for a Head of Commercial (Merchant Sales & Portfolio Growth) to join the FlintN — a team, which is building and scaling an all-in-one payment platform for online businesses.
- Next comes a strong growth focus: product development, testing, and integrations aimed at building a global payment platform.
Remote Full-time | Business Development
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job description
What you’ll be focusing on:
- To build and later lead our commercial function.
- New merchant acquisition across the EU, UK, US, UA and LATAM.
- Lead generation: outbound, partnerships, ISV and platform channels, events.
- The Account Management function — retention, expansion, processed-volume growth, and the authorisation-rate value we deliver to merchants.
- Commercial process: ICP, playbooks, pricing discipline, CRM hygiene.
- Forecasting of sales and growth in turnover.
- Hiring and coaching as the function grows.
- Platform growth commitments and targets fulfilments.
You are our ideal candidate if you:
- Fintech understanding, auth-rate and routing narrative, writing playbooks.
- Interchange and scheme economics, bank/acquirer relationships, pricing understanding.
- Built pipeline/function from nothing; can name the first touch, the first playbook, the first hire.
- Understands orchestration levers; auth-rate diagnosis; current VAMP thresholds; MID/acquirer landscape.
- Subscription metrics (MRR, involuntary churn, dunning), SaaS-merchant understanding.
- Retention, expansion, QBRs, portfolio metrics, TPV growth.
- Merchant sales or general B2B sales understanding.
- Retention, expansion, QBRs, portfolio metrics, TPV growth.
- Self-sourced and closed complex merchant deals; holds a price floor.
- Treats risk as commercial design; knows what they would decline.
- Hired, coached, and corrected a mis-hire.
Do you want to know some details about this position?
Kate will help!more details
Our hiring flow:
- Step 1: Pre-screen.
- Step 2: Interview with the CEO.
- Step 3: Test Task.
- Step 4: Bar-Raising.
- Step 5: Reference Check.
- Step 6: Job Offer!
What you can expect from working with us:
- A chance to work on an early-stage payment product. You’ll have the opportunity to make architectural decisions, work with AI and high-level engineering, enjoy technical freedom, and directly influence the product’s development vector. The startup drive — backed by the stability and support of a holding company.
- From idea to action — minimal steps. Any proposal can turn into real changes in the product or processes. If you have an idea, it will be heard.
- Your office is wherever it’s convenient for you: home, our Kyiv office, coworking spaces in Lviv or Warsaw, or anywhere else with a stable Wi-Fi connection.
- Flexible working hours. Plan your day for maximum efficiency: start between 8:00 and 11:00 and finish between 17:00 and 20:00, considering team collaboration hours.
- Continuous growth is a must. Courses, conferences, and an internal library — we invest in your development because the team’s speed and performance directly depend on the expertise of its people.
- Health care and wellbeing: medical insurance, a Mental Health program, and compensation for sessions with a psychologist.
- Time to recharge: 28 paid days off per year, sick leave, and all public holidays fully covered.
- Gifts for special occasions. We celebrate important moments together — we give gifts to mark key milestones in your life and career.
- Social Impact. The Ukrainian Victory Support program and other charitable initiatives supporting Ukraine.
- An active corporate life: quarterly team buildings, workshops, and other holding-level events.
What you can expect from working with us:
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