Domain Operations Specialist
We are looking for a detail-oriented Domain Operations Specialist to support domain registration, management, and operational processes. This role involves working with domain registrars and auctions, monitoring domain statuses, handling corporate email accounts, and collaborating closely with legal, technical, marketing, and finance teams. You will play an important role in ensuring smooth domain operations and contributing to process optimization and automation.
Remote Full-time | Operations
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job description
WHAT YOU’LL DO:
- Register domain name registrar accounts according to established guidelines.
- Research and select domain name registrars to diversify risks and expand local domain registration capabilities.
- Register accounts on domain name auction platforms.
- Create and maintain email accounts (Gmail, Ukr.net, with possible expansion of the list).
- Monitor corporate email inboxes and communicate with Legal, Technical, Marketing, and Finance departments to resolve incoming requests.
- Communicate with registrar support teams regarding submitted requests (via email and calls).
- Monitor domain name statuses by reviewing notifications received from domain registrars.
- Participate in domain registration and renewal processes (existing domains), maintain records, and support domain configuration by creating basic tasks for the technical team.
- Support day-to-day operational tasks of the team.
- Participate in global team initiatives and process automation efforts.
WHAT WE EXPECT FROM YOU:
- Advanced proficiency in MS Excel and Google Sheets.
- English level: Intermediate (sufficient for written communication).
- Experience working with large datasets in Excel and Google Sheets.
- Personal qualities:
- Team player with strong interpersonal skills and excellent written and verbal communication abilities.
- Proactive, results-oriented mindset.
- Flexibility, ability to multitask, and strong time-management skills.
- High attention to detail and ability to structure and systematize data.
- Strong analytical skills and problem-solving mindset, with business acumen to succeed in a fast-paced, performance-driven environment.
- Willingness to learn new tools and continuously improve processes.
- Ability to communicate effectively with stakeholders at all levels of the organization and external partners, clearly presenting data to decision-makers.
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YOUR JOURNEY WITH US:
- Step 1: Pre-screen.
- Step 2: Technical interview.
- Step 3: Reference check.
- Step 4: Job Offer!
WHAT WE OFFER:
- 28 business days of paid off.
- Flexible hours and the possibility to work remotely.
- Medical insurance and mental health care.
- Compensation for courses, trainings.
- English classes and speaking clubs.
- Internal library, educational events.
- Outstanding corporate parties, teambuildings.
WHAT WE OFFER:
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