Customer Support Representative
At Boosta, we create and promote our own products, and we pride ourselves on our innovation and customer-focused approach. Our team is young, dynamic, and constantly learning, and we'd love to welcome someone who shares our passion for growth and excellence.
Remote Full-time | Customer Support
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job description
WHY JOIN US?
- Flexible Hours: Whether you're an early bird or a night owl, we have shifts to fit your lifestyle. Choose between Morning (7:00 - 15:00), Day (15:00 - 23:00), Mid (18:00 - 2:00), and Night (23:00 - 7:00) shifts that let you design your workday around your preferences.
- Training and Development: New to support or the IT industry? No problem! We provide thorough onboarding, continuous mentorship, and opportunities for growth.
- A Dynamic Workday: Say goodbye to monotony—each day brings fresh challenges and tasks, keeping your work engaging and rewarding.
- A Friendly and Supportive Team: We're not just colleagues but friends, too! Our team is social and supportive, with regular online and offline events like team-building activities, quizzes, and fun coffee breaks.
WHAT WE EXPECT FROM YOU:
- Has a strong command of English (Upper-Intermediate level or higher) to communicate effectively with our clients across chats, calls, and emails.
- Is a natural problem solver, ready to listen, understand, and resolve client issues with a positive attitude.
- Is empathetic and personable, making clients feel valued and heard.
- Is proactive and goal-oriented, always aiming to achieve more and lead by example.
- If this sounds like you, we can't wait to meet you!
Do you want to know some details about this position?
Dariia will help!more details
YOUR JOURNEY WITH US:
- Step 1: Pass an Online English Test to assess your language skills and Submit your CV.
- Step 2: Initial Phone Call with our recruiter to get to know you better.
- Step 3: Interview with your future team lead and recruiter (we look forward to meeting you in English!).
- Step 4: Receive Your Offer and join the Boosta family!
WHAT WE OFFER:
- 28 business days of paid off.
- Flexible hours and the possibility to work remotely.
- Medical insurance and mental health care.
- Compensation for courses, trainings.
- English classes and speaking clubs.
- Internal library, educational events.
- Outstanding corporate parties, teambuildings.
WHAT WE OFFER:
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