Customer Service Agent
- We are looking for a Customer Service Agent to join us in our Customer Care department!
- As a Customer Service Agent, you will communicate with clients from the US and European countries via chat and phone to assist in buying the best suitable product package for each particular customer.
Lviv| Kyiv Full-Time | Sales
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job description
Your responsibilities will be:
- Onboard our new customers to our product via chat or phone. (Luckily, our customers prefer chatting over phone calls, so you will have only 1-3 phone calls up to 3-5min each during the shift).
- Negotiate with our customers and use persuasion techniques and charisma to overcome objections while also providing customers with optimal value.
- Participate in meetings with the Sales Team Lead and other Sales Managers. We will discuss current results and individual and team performance, share experiences, and make some recommendations for our Product/Marketing teams.
- Submit and process orders to ensure customers receive the products or services they request on time.
WHAT WE EXPECT FROM YOU
- An engaging personality with excellent communication skills.
- Refined written&spoken communication skills in English.
- An enthusiastic, inquisitive and enterprising attitude.
- A fast learner who is flexible and copes well under pressure.
- Experience in B2C Sales is a plus.
Do you want to know some details about this position?
Anastasiia will help!more details
HOW IT WORKS
- Stage 1: Online written English test.
- Stage 2: Pre-screening with a Recruiter.
- Stage 3: Interview.
- Stage 4: Traineeship.
- Stage 5: Offer!
WHAT WE OFFER:
- Flexible working hours.
- Shifts: morning (7:00 - 15:00 EET), day (15:00 - 23:00 EET), night (22:00–07:00 EET).
- Fully paid personal training with your future Team Lead.
- Tasks and responsibilities aimed at making a difference.
- A challenging, dynamic job — no two days are ever the same!
- No limits on your earnings.
- Full support of your desire to grow and develop professionally.
- Free mentoring, English classes, lectures, and workshops.
- A fast, young, ambitious team spending time in the informal atmosphere.
- Outstanding corporate parties, team buildings, and much more.
- Check out our Instagram @boosta.co to see all the fun we have after all working hours.
WHAT WE OFFER:
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