Case Filing Specialist | Solvy
- We are currently looking for a Case Filing Specialist to join the Solvy business, which is developing a full-cycle online platform for working with legal, financial, and personal documents.
Remote Full-time | Compliance
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job description
In the role of Case Filing Specialist, you will:
- Reviewing documents submitted by clients for completeness, accuracy, and compliance with specific U.S. state requirements.
- Formatting and preparing final document packages for submission to courts (electronically or via partner postal services).
- Tracking the status of submitted documents in the internal system (CRM).
- Providing clients with brief instructions or clarifications (via email or chat, without legal consultation).
- Working with the internal Knowledge Base and continuously updating knowledge of procedures across different states.
We are looking for a candidate who has:
- Strong proficiency in English (B2 level or higher, both written and spoken).
- High attention to detail, responsibility, and patience.
- Basic document-handling skills and analytical thinking.
- Experience in customer support or client services is a plus.
- Participation in Work & Travel programs, international studies, or internships abroad is an advantage.
- Willingness to learn and work with a large volume of materials (Knowledge Base, templates, procedures).
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Our hiring flow:
- Step 1: Online English test.
- Step 2: Pre-screen with a recruiter.
- Step 3: Interview with the Hiring Manager.
- Step 4: Theoretical training before starting work.
- Step 5: Reference check.
- Step 6: Job Offer!
Why Solvy? We offer:
- Self-realization and growth:
- Build a product from scratch and influence key decisions.
- Grow together with the business at a fast pace.
- Work in an environment with space and freedom to act.
- Become part of a strong team of A-players who are ready to share expertise and boost each other.
- Use learning opportunities: internal and external lectures, a large corporate library, compensation for external courses, English lessons, and speaking clubs.
- Comfortable working conditions:
- Work remotely or visit the office in Kyiv, coworking spaces in Lviv or Warsaw.
- Plan your working day independently — we offer a flexible schedule, because results matter most.
- Recharge and rest: 28 working days of paid vacation per year, up to 30 days of sick leave, and all public holidays fully covered.
- Optionally arrange a transfer — swap a working day with a day off and vice versa.
- Care and support:
- Take care of your health: we provide medical insurance, a Mental Health program, and compensation for sessions with a psychologist.
- Join socially meaningful initiatives, including the Ukrainian Victory Support program.
- Participate in quarterly team buildings — online or offline — to make teamwork easy and enjoyable.
Why Solvy? We offer:
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