Business Operations Lead
- We’re looking for a Business Operations Lead who will help us build a scalable operational system for a fast-growing digital business.
- This role is about creating clarity, operational efficiency, and alignment across teams through data-driven decision making, structured execution, and continuous process improvement.
- You’ll work closely with leadership and cross-functional teams to improve how the business operates, scales, prioritizes initiatives, and measures success.
Remote Full-time | Operations
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job description
WHAT YOU’LL DO:
- Build and improve operational frameworks for launching and scaling initiatives (idea → MVP → evaluation → scale).
- Drive cross-functional operational processes and ensure alignment between teams.
- Design and maintain operational cadences: weekly syncs, monthly reviews, retrospectives, and execution follow-ups.
- Develop and evolve operational standards, SOPs, workflows, and reporting structures.
- Analyze business processes and identify opportunities to improve speed, efficiency, and scalability.
- Work with BI dashboards, metrics, and operational analytics to support decision-making.
- Partner with Finance on budgeting, ROI forecasting, and cost visibility.
- Support portfolio prioritization by evaluating initiatives based on business impact, ROI, and resource allocation.
- Facilitate Stop/Go reviews and operational escalation processes when priorities or assumptions change.
- Build and maintain a metrics hierarchy: North Star → quarterly objectives → monthly drivers → weekly indicators.
- Improve visibility and accountability across teams through operational reporting and ownership structures.
- Act as an operational advisor for leadership on process optimization and organizational effectiveness.
WHAT WE EXPECT FROM YOU:
- 3+ years of experience in Operations, Business Operations, Product Operations, PM, or similar operational/process-focused roles in digital businesses.
- Experience building and scaling cross-functional processes end-to-end.
- Strong operational thinking with the ability to simplify and optimize systems.
- Strong analytical and data-driven mindset.
- Hands-on experience with BI dashboards and reporting tools (Looker, Tableau, Metabase, or similar).
- Strong spreadsheet skills (Google Sheets / Excel).
- Financial understanding: ROI, unit economics, payback models, project-level P&L.
- Experience designing SOPs, workflows, checklists, and operational routines.
- Experience working with prioritization frameworks and operational decision-making processes.
- Experience working in fast-paced digital or online businesses.
- Experience working with distributed in-house teams (40+ people preferred).
- Practical usage of AI tools / LLMs in day-to-day operations and analytics workflows.
- Strong stakeholder management and communication skills.
- Ability to balance strategic thinking with hands-on execution.
- Nice to have:
- Experience in affiliate, marketing, product-led, or performance-driven businesses.
- Experience building operational metrics trees and operating rhythms (WBR / MBR / QBR).
- Experience working in scaling startup environments.
- Experience with portfolio management and operational governance frameworks.
- What matters for us:
- Ownership and accountability.
- Speed and bias for action.
- Systems thinking.
- Curiosity and continuous improvement mindset.
- Pragmatic, business-oriented decision making.
- Ability to influence through collaboration, not hierarchy.
Do you want to know some details about this position?
Anna will help!more details
YOUR JOURNEY WITH US:
- Step 1: Pre-screen.
- Step 2: Interview.
- Step 3: Final interview.
- Step 4: Reference check.
- Step 5: Job Offer!
WHAT WE OFFER:
- 28 business days of paid off.
- Flexible hours and the possibility to work remotely.
- Medical insurance and mental health care.
- Compensation for courses, trainings.
- English classes and speaking clubs.
- Internal library, educational events.
- Outstanding corporate parties, teambuildings.
WHAT WE OFFER:
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