Account Manager (Client Success & Support)
- We’re looking for an Account Manager (Client Success & Support) to join one of our partner companies — a globally recognized SEO agency that delivers secure link-building, strategic SEO campaigns, and strong brand visibility.
- The company works with fast-moving industries like iGaming, Crypto, Fintech, and SaaS, focusing on long-term, measurable value for clients worldwide.
- As an Account Manager (Client Success & Support), you will be our existing clients' primary point of contact and play a crucial role in ensuring client satisfaction and operational excellence.
Remote Full-Time | Account Manager
Apply
job description
WHAT YOU’LL DO
- Ensure the timely and successful delivery of solutions that align with client goals through video calls, email, and messenger platforms.
- Monitor project performance and profitability using key metrics, and apply strategic adjustments when needed.
- Stay up to date with industry trends to improve project and client management approaches.
- Collaborate with internal departments to resolve technical or operational issues efficiently.
- Manage ongoing communication with clients, including: Sharing promotional offers and service updates; discussing new orders and clarifying specific order requirements.
- Lead regular internal meetings to communicate project updates and collect feedback.
WHAT WE EXPECT FROM YOU
- Experience as a Support / Account / Project Manager.
- Experience in IGaming, CBD, Crypto, Fintech, or SaaS industries.
- Familiarity with SEO practices.
- Proficiency in Google Sheets / Excel.
- Hands-on experience with CRM platforms, preferably Pipedrive.
- Highly responsible, proactive, detail-oriented, and accountable.
Do you want to know some details about this position?
Tamara will help!more details
HOW IT WORKS
- Stage 1: pre-screen with a recruiter.
- Stage 2: interview.
- Stage 3: reference check.
- Stage 4: job offer!
A trial period for this position is 2 months, during which we will get used to working together.
WHAT WE OFFER:
- Competitive remuneration.
- 30 business days of paid off.
- Flexible working hours and the possibility to work remotely.
WHAT WE OFFER:
Recommend a friend
apply
Haven’t found
a vacancy that
suits you?
Maybe we will find something to offer you
Send resume
